The National Association of College & University Food Services (NACUFS) offers several webinars throughout the year for professional development. Aligned with the NACUFS Collegiate Dining Body of Knowledge™, NACUFS’ webinars provide you with opportunities for professional development on an individual level or to expand the opportunity to your team members.

The webinars are available live or on-demand, and tie into the
NACUFS Development Map, a professional development tool for collegiate dining professionals! Participants who join the live webinar have the opportunity to ask questions and interact with other participants.


Past webinars, including those highlighted below, are available for purchase from the NACUFS Store. For upcoming webinars, click here


Recent webinars: 

Building and Maintaining a Quality Assurance/Food Safety Program
Knowledge Domain: Guest Experience 

Are you looking to enhance the experience and safety of your guests in your operation? In this one-hour virtual session, you will learn about managing quality assurance and ensuring regulatory requirements are met. You will hear about 

quality assurance efforts at Iowa State, you’ll learn about the progression of the program and plans for its future. Finally, you will learn how to administer support programs, practices and policies that identify and mitigate risk.


Collaboration, Processes, and Strategic Approaches to Sourcing and Procurement

Knowledge Domain: Business Administration

The University of California San Diego team share their collaboration and continuous process improvement strategies through specific examples from their procurement and contract management processes. Take a deep dive into another operation’s processes, and utilize this information to optimize your own.


Developing and Executing Your Dining Technology Strategy

Knowledge Domain: Business Administration

This program is designed to help our NACUFS members work through the development of a technology strategy that includes evaluating existing technology, processes, purchasing guidelines, vendor and campus partner engagement for your campus dining operations.


Executive Leadership Webinar - Part 1 - How Data Can Inform Effective Decisions

In this webinar, Senior Research Scientist Dr. Ellen Mandinach will discuss how leaders can work with their teams to acquire and synthesize data, turn it into usable knowledge that will guide complex decisions, and the iterative process to use data for continuous improvement.


Executive Leadership Webinar - Part 2 - Leading Organizational Change
Dr. Donald Addison II will explore how the data-driven decisions covered in the first webinar can be effectively implemented using strategies and techniques to develop momentum and get buy-in from the team.


Executive Leadership Webinar - Part 3 - Introduction to Numbers & Narratives: How to Become an Ethical Data Storyteller
Discover why storytelling is the best way to share data, what makes a “data story,” and how to navigate the ethics of creating data narratives. If you’re unsure how to communicate important information to your board, your employees, or the public in a compelling way, this is the place to start. You’ll leave this webinar with tactical tools that can turn any report into a story that makes your audience lean in.  


Improve Retention by Developing a Growth Mindset

Retention is more efficient than recruitment. How do you provide goals and pathways within your organization to keep your staff there, while still helping them get where they want to be? Join Lisa Zehr, director of organizational excellence, and Brandon Fortenberry, senior training & development manager, from Cornell Dining as they highlight strategies implemented at their university to build a culture that promotes and encourages personal and professional development. Learn from their successes and strengthen your team.

Intentional Dining: Systems and Technology Usage
Knowledge Domain: Business Administration

The team from Brigham Young University shares how they effectively utilize the Dining Employee Services Dashboard to streamline the hiring workflow. Follow along for a detailed approach to transform an interested applicant into a strong employee using their unique software designed to track applicant progress from interviewing to scheduling, orientation and onboarding. Highlights will include explanations of integrating third-party Human Resource platforms like Hirevue and Peoplesoft. You’ll also learn how to let data work for you through reporting systems like Tableau and other data mart tools.

Managing Stress to Create a Productive Work Environment
Knowledge Domain: Professional Intelligence

Join NACUFS and Claudia Martin-Ayoade, MBA, MS, RD, LD, Registered Dietitian, Johnson County Community College, as she shares insight on how to manage stress to improve your quality of life, in and out of the workplace, particularly through nutrition.


Reaching Gen-Z Across Multiple Platforms

Communication is an ever evolving challenge for the food service industry. With traditional mediums showing less effectiveness, how do college and universities break through a communication saturated world to bring their message to students? Creating authentic, quality social media content that fits into their lifestyle.


Team Synergy in Campus Foodservice Planning and Construction

 Knowledge Domain: Business Administration 

Join NACUFS and subject matter experts to hear about recent renovations at Kansas State University. This webinar, focused on the NACUFS Collegiate Dining Body of Knowledge Business Administration domain, will allow you to follow along as professionals from KSU and their vendors share the timeline, experience, and more of their projects. This webinar will teach you to develop a vision for renovations, leverage relationships in projects, and more.

Have questions about NACUFS learning programs? Send an email to .