Benchmarking Surveys

Tracking and measuring operational performance is crucial for effective collegiate foodservice management. Understanding your strengths in productivity, customer satisfaction, and employee compensation helps you make enhancements and compare your metrics to national data for improvement opportunities.

The InSights Data Center by NACUFS is available at no cost to institutional members, while institutional nonmembers can purchase access.

InSights Operating Ratios Study

This survey, conducted annually in the first quarter, allows institutions to assess dining program performance over time. Data collection remains open, so you can add your information anytime!

Participation and benchmarking data are free for institutional members. Nonmembers can add data for free and purchase access to benchmarking data. Visit the NACUFS store to sign up or purchase access.

Customer Satisfaction Benchmarking Survey

Available in the fall, spring, or as a bundled option, this survey helps colleges and universities measure and benchmark student needs and opinions. Registration for 2025 is no longer open.

InSights Salary Study

Conducted annually, this study tracks average salary and wage rates for over 30 key management and staff positions in college and university foodservice. The study is free for institutional members, and nonmembers can add data for free or purchase access for benchmarking.

Data collection is now open!

The most recent survey is available for purchase in the NACUFS store.