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Being able to track and measure your operational performance is crucial for effective and efficient collegiate foodservice management. Understanding your strengths in productivity, customer satisfaction and employee compensation will help you make future enhancements, while being able to compare your measures with the aggregated national data to determine where there are opportunities for improvement.

The InSights Data Center by NACUFS is available to institutional members at no cost and institutional nonmembers can purchase access.



InSights Operating Ratios Study


This survey is conducted annually in the first quarter and enables colleges and universities to effectively assess the performance of their dining programs over time. Data collection remains open indefinitely, so you may add your information at any time! 

Participation and benchmarking data are free for institutional members! Institutional nonmembers can add their data for free, and purchase access to the benchmarking data for a fee. Visit the NACUFS store to sign up, or purchase access.



Customer Satisfaction Benchmarking Survey

This survey is conducted annually in August and designed to help colleges and universities measure, evaluate, and benchmark the variety of needs and opinions of your most important customers – your students!


InSights Salary Study


This study is conducted annually and tracks the average salary and wage rates for more than 30 key management and staff positions in college and university foodservice. The InSights Salary Study is available to institutional members of NACUFS for free. Nonmember institutions can add their data for free, or purchase access to participate in benchmarking. 

Visit the NACUFS Store to sign up, or purchase access.

The most recent survey is available for purchase in the NACUFS store.