Engaging People to Improve Operational Performance

The Engaging People Workshop is an online NACUFS Workshop for anyone who supervises others. It resides within the Talent Management Knowledge Domain.

This online workshop is designed to help you improve your interpersonal interactions with employees so you can confidently and professionally address problem behaviors, manage conflict, and receive actionable feedback to help you improve your unit's operations. The workshop includes online lessons, integration with NACUFS Connect, and five facilitated group discussions.

Here’s what the workshop offers you

  • A short, informal personality profile to help you better understand your preferred work style and the styles of others.
  • Greater clarity about your role and goals as a supervisor for your unit on campus.
  • A clear understanding of the difference between power and influence.
  • Increased confidence and skills in attentive listening and effective feedback - skills that empower you to engage more fully and authentically with others.
  • An introduction to performance development (directing, coaching, supporting, and delegating).
  • Skills to identify and address ability versus behavior problems in the workplace.
  • Opportunities for self-reflection, new skill practice, and action-planning

“This workshop definitely exceeded my expectations and provided the framework to successfully manage people. I can apply what I learned and immediately put it into execution. Most importantly, it enabled me to become and see myself as a better leader.”

Angela Peterson, associate vice chancellor for campus enterprises, North Carolina Agricultural & Technical State University


Jodi Schafer, SPHR, is certified by the Society for Human Resource Management (SHRM) as a Senior Professional in Human Resources, and independently owns and operates her own consulting and training firm in Williamston, Michigan. Jodi’s expertise and easy facilitation style were well received by previous attendees, and we are happy to have her back for knowledge sharing, skill building, and discussion around the unique supervisory challenges you face on your campus.


Wednesday, May 12, 2021: 3 - 4 pm EDT

Wednesday, May 19, 2021: 3 - 4:30 pm EDT

Wednesday, May 26, 2021: 3 - 4:30 pm EDT

Wednesday, June 2, 2021: 3 - 4:30 pm EDT

Wednesday, June 9, 2021: 3 - 5 pm EDT

Note: An in-person Engaging People Workshop is being planned for fall of 2021. Participants who would prefer to attend a two-day workshop in East Lansing, Michigan are encouraged to consider this opportunity. More details will be available later this spring.