During the COVID-19 pandemic we had to adapt rapidly. These changes helped improve in areas of customer service, technology, innovation, and more. Going forward, how will we apply these new ideas to our dining operations?
Moderator: Verne Scholl, 2020 regional ambassador and Jennifer Powers, 2021 regional ambassador
Panelists: Jill Irvin, director of university dining, University of Iowa; Zia Ahmed, senior director dining services, The Ohio State University; Peter Testory, director of dining and culinary services, University of Wisconsin-Madison
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