Charting Transformation Logo Transparent



December 12-14, 2023 

Loews Kansas City Hotel 


NACUFS presents an exclusive symposium that will ignite your imagination and transform the way you think about collegiate dining. Join a lineup of speakers, including the Campus Dining: 2030 and Beyond research team, as we dive into the cutting-edge trends that will shape the future of the foodservice industry. This event is a must-attend for campus foodservice leaders, administrators, tech enthusiasts, and anyone intrigued by the evolving landscape of collegiate dining.

Gain an exclusive overview of the pioneering research findings that will redefine the way we perceive campus dining in the coming decade from the academic research team. Our diverse range of expert speakers will also delve into the dynamic interplay between higher education, technology, and labor, providing thought-provoking perspectives and practical solutions for the challenges ahead. Attendees of this exclusive event will have the opportunity to connect with other thought leaders and engage in riveting discussions that will help shape the future of campus dining.

Charting Transformation will address a wide spectrum of forward-looking topics supported by research outcomes and considered critical considerations for designing dining programs for 2030 and beyond. The data presented and subject matter expert presentations will largely focus on: 

  • Designing facilities (front and back of house) and experiences for flexibility and labor constraints
  • Balancing technology and socialization through design
  • Promoting student well-being and functional nutrition
  • Attracting, retaining, and developing employees
  • How to approach student employees and customers as we begin to hire and serve the Alpha generation
  • Technology enabled meal provision
  • Sustainability and corporate social responsibility


In addition to the presentation of NACUFS’ Campus dining: 2030 and beyond research, the symposium will feature a higher education focused futurist, providing invaluable context about the future of colleges and universities, and a labor futurist who will present on the intersection of labor, automation and AI.

Registration fees: 

$649 member/$899 nonmember

Online registration has now closed, onsite registration is available.





Bryan Alexander, Ph.D.

How might colleges and universities change?  In this presentation, award-winning futurist Bryan Alexander will examine the powerful forces reshaping higher education. Beginning with macro trends outside of campuses, including demographics, macroeconomics, and geopolitics, he will then examine forces within academia, from enrollment to finance. Alexander will move on to explore technologies and their impact, including virtual reality and artificial intelligence, before discussing the many ways the climate crisis can influence our sector. The session will conclude by connecting these trends to glimpse emerging factors that will impact colleges and universities for the next generation. In addition to being an acclaimed author, speaker, and consultant in the U.S. and abroad, Alexander is a senior research scholar at Georgetown University and teaches graduate seminars in Learning, Design, and Technology. Alexander has been featured in The New York Times, The Washington Post, U.S. News & World Report, The Chronicle of Higher Education, and the Pew Research Center, among other publications. He has published four books, including Academia Next: The Futures of Higher Education , which won an Association of Professional Futurists award. 











Kathryn Fenner

With more than 25 years of experience in noncommercial and commercial foodservice, vending, convenience and drug channels, Kathryn Fenner will present "Technology 2030," highlighting new and emerging foodservice technology trends. Fenner is a principal at Technomic, a management consulting company that supports thousands of foodservice professionals worldwide through original industry research covering every facet of the industry. Fenner leads Technomic's noncommercial practice, having previously spent more than a decade working on leading brands, innovation, strategic planning, and marketing at Kellog's. She heads up several studies, including research into alternative proteins and other emerging dietary trends. Fenner has dedicated her career to research, insights, sales and marketing and has extensive experience as a presenter at dozens of large industry events and conferences.







Gaurav Gupta

With expertise in change leadership and strategy execution, Gaurav Gupta has 20 years of experience helping organizations and individuals unleash potential and maximize business outcomes across industries as diverse as finance, food and beverage, oil and energy, and healthcare. Gaurav draws on extensive global experience in collaborating with leaders to develop and implement new ways of working in their organizations. Gaurav, managing director of Kotter, collaborates with Dr. John Kotter, world-renowned expert on change and leadership, to research and develop the most successful approaches to large scale change implementation. Gaurav is co-author of the book Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times and cofounder of Ka Partners, a firm established to help growing startups. Gaurav has published numerous articles including in HBR, MIT Sloan Review, and Forbes; and has been quoted in publications like The Wall Street Journal, Financial Times, and USA Today. He holds a Master of Science in Aerospace Engineering from Cornell University and a bachelors in physics from Middlebury College, where he graduated summa cum laude.










Greg Lindsay

Greg Lindsay is a generalist, urbanist, futurist, and speaker who will offer a glimpse into the future of work. He is a 2022-2023 urban tech fellow at Cornell Tech’s Jacobs Institute, where he leads The Metaverse Metropolis, exploring augmented reality at urban scale. He is also a senior fellow of MIT’s Future Urban Collectives Lab, a senior advisor to Climate Alpha, and a non-resident senior fellow of the Atlantic Council’s Scowcroft Strategy Initiative. He’s been cited as an expert on the future of cities, technology, and mobility by The New York Times, The Washington Post, The Wall Street Journal, The Guardian, USA Today, CNN, NPR, and the BBC. He’s a partner at the advisory firm FutureMap, and has advised Intel, Samsung, IKEA, Starbucks, and many others.















Mark McCrindle

Mark McCrindle, the social researcher and futurist credited with coining the term 'Generation Alpha,' will provide information leaders need to serve and employ the most switched-on, globally connected generation yet. McCrindle, an internationally recognized leader in tracking emerging issues and researching social trends, will offer the latest insights about the generation born between 2010 and 2024. McCrindle is a National Statistics Excellence Award winner, best-selling author, influential thought leader, TEDx speaker, and principal of McCrindle Research. His advisory, communications, and research company, McCrindle, counts among its clients more than 100 of Australia's largest companies and leading international brands. 







Andrew Moreo, Ph.D., is an Associate Professor and Director of Research for Florida International University’s (FIU) Chaplin School of Hospitality and Tourism Management (CSHTM), where they have been a member of the faculty since August 2016.   During their tenure at FIU, Dr. Moreo has taught undergraduate courses face to face, hybrid, and online. These courses include: Senior Seminar in Hospitality Management, Restaurant Management, and graduate level Strategic Management, Restaurant Development, and Internship. Dr. Moreo’s primary research area involves employee and consumer behavior in the food and beverage segment of the hospitality industry. Specifically, the impacts of emotional labor on customer perception of delivered service, as well as the impacts of individual employee characteristics and organizational culture on employee behavior. Their efforts seek to understand and provide practical suggestions to help food and beverage organizations make their culture more positive to improve the employee experience.  Such solutions serve to benefit both the employees and patrons of the hospitality industry, as well as society as a whole. 

Lisa Cain, Ph.D., is an Associate Professor in the Chaplin School of Hospitality and Tourism Management at Florida International University. Dr. Cain currently serves as the Immediate Past-President for the SECSA-ICHRIE and serves as an Associate Editor for both the International Journal of Consumer Studies and International Hospitality Review. Her research interests fall within the broad topics of organizational behavior and marketing, with an emphasis on understanding internal and external customer experiences. She was recently awarded a $300,000 grant on Hospitality and the IoT and a $265,000 grant on Foodservice 2030 and beyond. She has published in the areas of work-life balance, substance abuse among hospitality workers, gender issues, technology, and loyalty in the hospitality industry, and continues to develop research in these topics.

Imran Ahmad, Ph.D., is a Research Assistant Professor at the Food & Agriculture Biotechnology Innovation Lab., at Florida International University (Miami, FL). He earned his doctorate in Management Technology from SIIT (Thailand). He researches in the area of Food Science, Technology, and Engineering. Before joining FIU, Dr. Ahmad served as an affiliated faculty member at the Biosystems Engineering Program Asian Institute of Technology (Thailand), where he lectured and developed new food, agriculture, and bio-system engineering courses. He has a keen interest in applying modeling and simulation techniques to biological systems. He has authored a number of papers on the application of the evolutionary algorithm in quality prediction and simulation of fresh produce quality. He is a professional member of the Research Chef Association (RCA) and the Institute of Food Technologists (IFT).



Campus Dining: 2030 and Beyond Research Partners: 




Symposium sponsored by: 

NACUFS thanks its research partners and sponsors for their financial contribution. Campus Dining: 2030 and Beyond research, unilaterally engaged by NACUFS, has been conducted by researchers at Florida International University. Research partners and sponsors have no influence on research outcomes or the symposium's content.


Hotel Information  

There is a room block available at the Loews Kansas City Hotel. Participants will need to make their own hotel reservations online or by phone at (877) 748-1451 and reference group NAC112.  

The room rate is $189/night plus applicable taxes for a standard room. Limited availability remains, book your room today! 


Travel Information  

Travel to and from Kansas City International Airport (MCI) is available from most cities. A variety of services offering travelers transportation to and from the airport are available. 


Safety Statement 

NACUFS is committed to implementing intentional processes to minimize risk and protect your well-being. To read our Event Protocol, click here. 

 If you have any questions, contact NACUFS at 517-332-2494 or 




Limited sponsorship opportunities are available, contact for information. 




Registrations for Charting Transformation may be transferred from one individual to another within your organization, but no refunds are permitted for this program.