Collegiate Foodservice Opportunities

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Job Detail

Spring 2021
Assistant Operations Manager
Cornell University
Cornell Dining
$70,000 - $79,999

Cornell Dining is comprised of more than 30 on-campus

eateries, including multiple all-access dining rooms,

cafés, coffee shops, food courts, retail convenience

stores, concessions stands, a restaurant and catering

services.  From crafting holiday-themed meals

to chef surprises and dining room special events,

the Cornell Dining team of more than 400 skilled

culinarians and front-line associates, and 600

student employees work hard every day to offer

a variety of fresh and healthy food from all over

the world. Cornell Dining’s mission is a commitment

to Nourishing the Future: both for our guests and

for our team. This is accomplished with a

team-oriented and customer-service mindset,

and an emphasis on training, education,

professional development and career path

opportunities for our entire organization.


The Assistant Operations Manager, with the support of a

General Manager, will be responsible for the overall

performance and success of a number of retail

operations with sales in excess of $10 million dollars.

Specifically this role, will be largely responsible for

the overall budget and financial performance,

client relations & staff management, business

and concept development, menu development, and

quality assurance of assigned multi-unit operations.

The Assistant Operations manager will meet with

campus partners and client groups to ensure the

delivery of a diverse blend of services and menu options

that meet expectations and enhance business results.


A successful Assistant Operations Manager will

  • Effectively evaluate the dining unit(s) financial environment and other business indicators and regularly look to implement and improve operational efficiencies and profitability

  • Display strong leadership and communicate effectively with a multi-layered team to inspire, motivate and develop an engaged and dynamic team.

  • Demonstrate strong problem solving & prioritization skills to resolve unexpected issues in an ever changing environment.

  • Develop and maintain strong and lasting relationships with our campus partners, our clients, and our service providers by quickly responding to known concerns with tact and diplomacy

  • Be actively involved with staff performance through regular hands-on training, daily feedback and coaching including demonstrating effective delegation  

  • Ensure Dining and University policies and procedures are implemented and maintained in a positive and consistent manner


Cornell University is an innovative Ivy League university and a

great place to work. Our inclusive community of scholars,

students and staff impart an uncommon sense of larger

purpose and contribute creative ideas to further the

university's mission of teaching, discovery and engagement.

 We offer a rich array of services, programs and benefits

to help employees advance in their career and enhance the quality of personal life.

 Cornell University embraces diversity and seeks candidates who will contribute

to a climate that supports students, faculty and staff of all identities and backgrounds.

Susie Jackson
337 Pine Tree Road
Ithaca NY, 14853-2401
NOTE: The above information is provided by the employer. The The National Association of College & University Food Services does not verify the accuracy of these statements.