Cornell Dining is comprised of more than 30 on-campus
eateries, including multiple all-access dining rooms,
cafés, coffee shops, food courts, retail convenience
stores, concessions stands, a restaurant and catering
services. From crafting holiday-themed meals
to chef surprises and dining room special events,
the Cornell Dining team of more than 400 skilled
culinarians and front-line associates, and 600
student employees work hard every day to offer
a variety of fresh and healthy food from all over
the world. Cornell Dining’s mission is a commitment
to Nourishing the Future: both for our guests and
for our team. This is accomplished with a
team-oriented and customer-service mindset,
and an emphasis on training, education,
professional development and career path
opportunities for our entire organization.
The Assistant Operations Manager, with the support of a
General Manager, will be responsible for the overall
performance and success of a number of retail
operations with sales in excess of $10 million dollars.
Specifically this role, will be largely responsible for
the overall budget and financial performance,
client relations & staff management, business
and concept development, menu development, and
quality assurance of assigned multi-unit operations.
The Assistant Operations manager will meet with
campus partners and client groups to ensure the
delivery of a diverse blend of services and menu options
that meet expectations and enhance business results.
A successful Assistant Operations Manager will
Effectively evaluate the dining unit(s) financial environment and other business indicators and regularly look to implement and improve operational efficiencies and profitability
Display strong leadership and communicate effectively with a multi-layered team to inspire, motivate and develop an engaged and dynamic team.
Demonstrate strong problem solving & prioritization skills to resolve unexpected issues in an ever changing environment.
Develop and maintain strong and lasting relationships with our campus partners, our clients, and our service providers by quickly responding to known concerns with tact and diplomacy
Be actively involved with staff performance through regular hands-on training, daily feedback and coaching including demonstrating effective delegation
Ensure Dining and University policies and procedures are implemented and maintained in a positive and consistent manner
Cornell University is an innovative Ivy League university and a
great place to work. Our inclusive community of scholars,
students and staff impart an uncommon sense of larger
purpose and contribute creative ideas to further the
university's mission of teaching, discovery and engagement.
We offer a rich array of services, programs and benefits
to help employees advance in their career and enhance the quality of personal life.
Cornell University embraces diversity and seeks candidates who will contribute
to a climate that supports students, faculty and staff of all identities and backgrounds.