Food Service Director
Reports to: Director of Hospitality
FLSA Status: Exempt
 

Make an Impact. Lead with Purpose. 

Creative Dining Services is seeking a dynamic Food Service Director to lead dining operations at Calvin Univeristy. If you're a hospitality leader passionate about team development, service excellence, and operational performance, this is your chance to shine. 

What You’ll Do 

Financial Leadership 

• Collaborate on budgets and ensure financial targets are met.
• Review and analyze operating statements to drive profitability.
• Communicate financial performance clearly and effectively with clients and internal stakeholders.
• Ensure compliance with company purchasing and financial policies.

People & Team Development 

• Lead hiring, training, coaching, and performance management for the team.
• Partner with HR on key staffing decisions.
• Create growth plans for unit managers using gap analysis tools.
• Promote a respectful, inclusive workplace culture that values contributions.

Operational Excellence 

• Oversee day-to-day operations to ensure outstanding food quality, safety, and service.
• Conduct quality assurance audits and drive corrective actions when needed.
• Champion safety, sanitation, and compliance with all health regulations.
• Use key performance indicators (KPIs) to track and improve performance.

Communication & Client Relations 

• Lead regular team and associate meetings.
• Keep clients informed and engaged with structured meeting prep, agendas, and follow-ups.
• Promote strong internal communication and public relations.
• Ensure compliance with corporate communication policies and documentation.

 What You Bring 

• 5+ years of equivalent experience
• Proven experience managing dining or hospitality operations.
• Strong budgeting, analysis, and financial planning skills.
• Excellent communication, leadership, and team-building abilities.
• Proficiency in Microsoft Office and food service systems.
• Required: ServSafe and Allergen Certifications.
• Required for licensed accounts: Certified Dietary Manager (CDM) credential.

Work Environment & Physical Demands 

• Frequent standing, walking, reaching, and lifting up to 25 lbs.
• Reasonable accommodations available for individuals with disabilities.

Why Join Creative Dining? 

At Creative Dining, we live our Mission, Vision, and Core Values every day. We believe in servant leadership, team development, and delivering outstanding hospitality with heart. 

Creative Dining is an EEO Employer.

www.creativedining.com