Job Description 

Manages four satellite operations: Squires Food Court, Graduate Life Center (GLC) food venue, Goodwin Hall food venue, and Johnston Student Center Viva Market, under the direction of the Associate Director. Responsibilities include execution of menu plan, budget plan, personnel plan, supervision, counseling, training and development of employees, customer relations, safety and sanitation, and the security and maintenance of buildings and equipment. Ensures a safe and sanitary environment for customers and employees and that all policies and procedures are followed. Ensures that all corporate standards are being followed on a daily basis. Ensures a high level of customer service at all times in the dining facility. 

Required Qualifications

• Experience in higher education and with university dining plans, Business Management, Hospitality or related program, or culinary certification program.
• Strong and successful management and supervision experience in a high volume, multiple item menu, retail and/or institutional food service environment and electronic menu/recipe management.
• Experience and working knowledge of commercial kitchen and food service operations; budgeting and operations management.
• Ability to communicate effectively with all levels of personnel and public; excellent supervision and leadership abilities; and excellent
  customer services skills.

Preferred Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Nutrition, Culinary Arts or related field preferred.
• Demonstrated knowledge of computers including Microsoft Suite, Outlook, and automated payroll, and automated food ordering/inventory
  systems.
  

Pay Band: 5
Appointment Type: Regular
Salary Information: Salary $70,000 - $75,000/year and commensurate with experience
Review Date: April 22, 2024
Additional Information: The successful candidate will be required to have a criminal conviction check as well as a driving check with a safe driving record.

About Dining Services:
Virginia Tech has built a reputation for outstanding dining. Our dining program stays at the leading edge of national trends.
Customers report high overall satisfaction and appreciate the variety of dining options available on campus. Recent customer comments such as “I brag about our food service to my friends and family” illustrate that the Virginia Tech students share our pride in the dining program.

• Dining Services serves approximately 7.5 million meals per year.
• Total on-campus sales of $71.2 million annually
• Current national brand annual gross sales of over $9.5 million
• Largest single employer on campus, employing over 2,200 people.
• Approximately 19,000 dining plan holders with debit-style plans that can be used in any of the dining centers.