Dining Support Services Manager

The Wisconsin Union Dining Support Services Manager will supervise our dining warehouse & distribution team and manage our voluntary meal plan, dining mobile app, and dining digital menu boards. This position will play a key role in the development, implementation, and maintenance of our warehouse and distribution's inventory, digital display boards, mobile ordering and voluntary meal plan programs. The Union currently uses FoodPro menu management software and Transact Mobile ordering software. The successful person in this role will be comfortable using data management and food service management systems, have experience supervising staff, and understand the daily demands of a busy warehouse and campus wide distribution.

Responsibilities:

• 30% Provides operational guidance for food service activities, identifies, develops, facilitates staff training opportunities, and/or supervises dining staff
• 20% Plans and directs staff implementation of operating policies and procedures to ensure adherence to safe food quality, handling, and sanitation processes and procedures
• 5% Monitors the unit budget and approves expenditures
• 15% Tracks and forecasts inventory levels and places replenishment orders
• 5% Directs and provides exceptional customer service, answers questions, and provides information regarding food preparation and associated activities
• 5% Develops staff resources, menus, and communication plans based on established goals
• 20% Serves as the dining liaison in the development, implementation and maintenance of Wisconsin Union Dining's voluntary meal plan program, mobile ordering app, and digital menu boards to ensure exceptional customer satisfaction.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
Associate's Degree

Qualifications:

Required:
*Drivers License - Valid and Meets UW Risk Management Standards
*Previous experience with spreadsheets and data management. Please outline the programs you used and data you managed.
*One year of supervisory experience

License/Certification:

Required
Drivers License - Valid and Meets UW Risk Management Standards

Required
ServSafe Certification
Hold or able to obtain within 3 months

Required
Forklift Operator Certification
Hold or able to obtain within 3 months

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $59,000 ANNUAL (12 months)
Depending on Qualifications
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see.

https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf 

Additional Information:

The Wisconsin Union operates from several buildings on the UW-Madison campus including Memorial Union, Union South, Fluno Center, Pyle Center, University Club, Red Gym, and the Student Activity Center. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison. Financial support for the organization is provided by income earned by over thirty food service units and a variety of nonfood units such as games, guest rooms, space rentals and campus vending. Substantial support is also provided by student fees. The total annual organizational budget is approximately $60 million dollars.

Student Affairs is led by the Vice Chancellor for Student Affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

How to Apply:

To apply go to this link and click on "apply now" button:    

Dining Support Services Manager - Madison, Wisconsin, United States

Please submit a cover letter referring to your related work experience and a resume detailing your professional background. Please keep in mind, applicants need to articulate all required qualifications in their cover letter and/or resume.

Contact:

Kathleen Keller
kathleen.keller@wisc.edu
608-262-9323
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.