Supervision and Management
Personnel who oversee campus dining operations, programs, staff and/or other resources.
Developing your competencies in this domain will grow your skills in recruitment and selection, development, and engagement of personnel (including student employees) in order to operate a successful collegiate dining operation.
Personnel who oversee campus dining operations, programs, staff and/or other resources.
Personnel who establish strategy and direction for achieving the goals and mission of the dining program within the institution.
Coordinates recruitment efforts.
Uses the appropriate hiring methods to best evaluate a candidate’s technical skills, organizational fit, and alignment with the organization’s competency needs.
Conforms with local, state, and federal laws and regulations, as well as applicable institutional and/or organizational regulations and policies.
Creates and achieves consensus on interview questions and candidate assessment associated with position search.
Utilizes defined student hiring protocols.
Promotes diversity in the workplace.
Oversees employee onboarding and assimilation process.
Ensures new employees participate in unit/department/university orientations and are scheduled to get pertinent information about the institution.
Conducts timely and productive performance
evaluations.
Plans and implements annual work plans and priorities to accomplish short- and long-term goals.
Encourages behaviors such as teamwork, knowledge sharing, and conflict resolution; builds an effective team.
Nurtures impactful mentor/mentee relationships within the workforce.
Provides work-related experiences and communicates the learning outcomes associated with student employment to students and staff.
Utilizes personal growth tools (e.g., 360 feedback, career path plans) to show commitment to lifelong, personal learning.
Creates programs that foster mentor/mentee relationships.
Provides appropriate skills development opportunities for student employees.
Identifies program opportunities to create a more engaging and enriching environment.
Creates opportunities to allow for open dialogue.
Identifies staff with potential to advance within the organization.
Communicates full breadth of employee benefits.
Recognizes and celebrates contributions and achievements.
Administers workplace rules and collective bargaining agreements.
Anticipates future staffing needs to address organizational challenges and acts to build the required capability and capacity across the organization including recruitment and retention.
Provides oversight of the search process, including search committees and/or use of external search firms.
Communicates changes to hiring requirements and/or regulations and adheres to a competitive and equitable compensation strategy.
Works with the team to define desired characteristics, skills, and abilities of selected staff.
Shares long-term vision and defines the recruitment strategy and selection process.
Structures the student employee job characteristics to attract and retain the desired student employee workforce.
Scans internal and external factors impacting labor and positions and adjusts the dining organization accordingly.
Considers community partners and outreach strategies.
Designs a systematic process for onboarding of employees, including ongoing assessment of the process.
Fosters an organizational climate that empowers individual motivation, commitment, achievement, and lifelong learning.
Coaches team members to appropriately share knowledge across teams to promote development.
Communicates student successes achieved through dining employment.
Provides opportunities for staff members to develop and grow.
Regularly assesses dining’s training outcomes and addresses gaps as appropriate.
Implements myriad of tools to identify employee behaviors/outlooks and promotes a thriving workplace.
Identifies necessary competencies to assess, develop, and retain a talent pool to ensure a continuity of leadership of all critical positions.
Advocates on behalf of employees.
Recognizes and celebrates contributions and achievements.
Supports/ensures implementation of reward programs and other benefits.
Regularly assesses employment retention metrics (e.g., correlation of various factors to retention).
Assesses and assures labor practices are effective and builds respect throughout the organization.