Agenda


4 – 7 p.m.	Registration
4:30 – 5:30 p.m.	First Timer’s Reception
6 – 8 p.m.	Opening Reception - karaoke DJ - Stevie Blatz, photobooth with prints


7 a.m. – 5:30 p.m.	Registration
7 – 7:30 a.m.	Coffee Chat Connections
7:30 – 8:30 a.m.	Breakfast
8:45 – 10 a.m.	Welcome & General Session – Innovation Leadership: Embracing Curiosity, Collaboration and Speed in the Age of AI, Steve Lerch
10 – 10:30 a.m.	Grab & Go Break
10:15 a.m. – 2 p.m.	Field Trips
2:30 – 5:30 p.m.	Showcase
5:45 – 6:45 p.m.	Industry Appreciation Reception
6:45 p.m.	Open Evening


7:15 a.m. – 2 p.m.
7:30 – 8 a.m.	Coffee Chat Connections
8 – 8:50 a.m.	Breakfast
9 – 9:45 a.m.	What Great Looks Like: Benchmarking Inclusive Dining for Students with Celiac Disease and Other Dietary Restrictions
	From Hire to Higher: Elevating Student Employees into Student Leaders
	Roundtable Discussion
9:45 – 10:05 a.m.	Break
10:05 – 10:50 a.m.	Creating Viv: Cultivating Conviviality and Community in Campus Dining
	Tech Driven Dining: Innovations in Campus Food Service
	Roundtable Discussion
10:50 – 11:05 a.m.	Break
11:05 – 11:50 a.m.	The Campus Dining Index: Turning Student Insights into Future-Ready, Inclusive Dining Strategies
	Finding a Seat at the Table: Becoming Intentionally Interwoven with Campus and Community
	Panel Q&A Session: Elevating Campus Dining with Autonomous Technologies, from Execution to Delivery
	Roundtable Discussion
12 – 1:30 p.m.	Lunch - entertainment provided by Lou Mutter
1:40 – 2:25 p.m.	The Business of People: Strategic hiring for campus dining success
	Building a Winning Online Ordering & Rewards Program: Strategies for Success
	Roundtable Discussion
2:25 – 2:55 p.m.	Break
2:55 – 3:40 p.m.	Turning Noise Into Knowledge: How Schools Use AI to Transform Comments and Data Into Action
	Feeding Engagement: Building Loyalty
	Roundtable Discussion
3:50 – 4:55 p.m.	Unleashing Passion, Purpose & Performance in Younger Generations - Mark Perna
4:55 – 5:30 p.m.	Conference Wrap-up

Spring Conference Agenda