Session Details
Understanding Your Hospitality Operations Financial Statements
As an operator it is important to understand the basic financial statements and methods of analysis. Learn how to read and interpret the income statement and balance sheet for your operation. Understand how to enhance the details of these statements and implement other financial tools.
Increasing the Accuracy of Your Recipe Costing
Our instructor will take you on a journey of combining his passion for the numbers and data with your passion for aspects of the industry the food, beverage, and superior service. Understand the three components of identifying costs: ingredients, labor, and overhead. Learn how to apply his unique methodology to discover what producing the menu items for the guest experience really costs you.
Applying Forecasting Methods To Your Operation
One of the daunting challenges today in our industry is the ability to develop forecasts. Ultimately they can affect production schedules, ordering practices, and staffing. Learn the proven methods to develop an accurate forecast for your operation.
The Secret Ingredient: Mastering Communication in the Culinary Workplace
This presentation will explore how culinary professionals can sharpen their communication skills to foster stronger teams. It will cover the importance of communication skills in the culinary industry, highlight key communication traits of a culinary leader, and emphasize why leading with values matters. Participants will learn how to use the right words and messages, apply best practices for both verbal and written communication, and approach difficult conversations with confidence.
Communicating Effectively with Employees and Stakeholders – and Why it Matters
This presentation will address essential aspects of communication in the culinary workplace, beginning with the importance of strong communication skills and the key traits of a culinary leader. It will outline best practices for improving verbal communication skills, provide tips for refining written communication, and underscore the value of leading with integrity and purpose. Additional focus areas will include choosing the right words and messages, managing non-verbal cues, and building strong communication channels with team members to support effective collaboration and organizational success.
Keeping Cool Under Pressure: Strategies for Navigating Difficult Conversations with Confidence
This presentation will highlight strategies and techniques for navigating difficult conversations, supported by an interactive exercise that allows participants to put these tools into practice. Discussion topics will include why difficult conversations matter, how messages can serve as a tool for engagement, and ways to manage unexpected confrontations with employees or stakeholders. Attendees will learn approaches to staying calm under pressure, apply practical techniques during challenging conversations, and understand the steps to take after the discussion concludes. The session’s interactive component will give participants the opportunity to practice and strengthen these skills in real time.