Featured Sessions

General Sessions

Thursday, July 9 | 11:15 a.m. - 12:15 p.m. EST

Sponsored by General Mills

Horst Schulze, Former President & COO of the Ritz-Carlton Hotel Company

Creating Excellence

Horst Shulze

A legend and leader in the hotel world, Horst Schulze's teachings and vision have reshaped the concepts of service and hospitality across industries. His principles have transformed the concepts of excellence, service, and competitive advantage, transcending divisions of industry across the business landscape. In "Creating Excellence" Horst Schulze shares expertise on excellence: Finding excellence for an organization as an individual is not the result of luck, but careful focus, planning, and processes will guarantee that you accomplish excellence in what you do.

Panel Presentation

Thursday, July 9 | 2:45 p.m. - 3:45 p.m. EST

How Will Dining Services Contribute to Student Success During a Pandemic?

This discussion will define what student success is and how we will continue to provide thriving, learning environments during a pandemic.  While operations are streamlining service, closing dining rooms and putting up barriers for safety, how do operators build a sense of community and comfort to students that are already feeling deprived, anxious, and stressed?  This conversation will discuss campus partners as an outreach and a resource, talk about preparing staff, and provide enlightening new ways to make connections.
Facilitator - Shawn Hoch, North Carolina State University
Panelist - Kristina Patridge, University of Alabama
Panelist - Pamela Schreiber, University of Washington
Panelist - Kory Samuels, Rochester Institute of Technology

Friday, July 10 | 11:15 a.m. - 12:15 p.m. EST

Sponsored by   bush_logoHiRes_Feb2010_copy.png


Mary-Frances Winters, President & CEO, The Winters Group, Inc.

Inclusion Starts with "I"

Mary-Frances Winters

Dubbed as a thought leader in the field for the past three decades, Mary-Frances Winters has impacted over hundreds of organizations and thousands of individuals with her thought-provoking message, and her approach to diversity and inclusion.   

This session will explore specific steps that leaders and/or individual contributors can take daily to continue to foster inclusion in the workplace and their communities. Using humor and storytelling, Ms. Winters will examine the role of self-understanding and barriers, like unconscious bias, that can impede our strides towards inclusion. This session will specifically address eight steps that we can take as individuals on our inclusion journey.   

On-Demand (available July 10, at 4:30 p.m. EST)

Sponsored by US Foods logo


Mary-Frances Winters, President & CEO, The Winters Group, Inc.
Inclusion Happens with "Us"

Mary-Frances Winters

 Keeping the conversation going, Ms. Winters will continue the discussion on inclusion by building on the opening keynote presentation. The existential search for meaning and purpose is the core of our being. An inclusive world is only possible if each of us is willing to examine our hearts, shed narrow perceptions, seek out opportunities to experience difference, and commit ourselves to continual learning. Creating inclusive cultures is a critically important business imperative as the demographics of the U.S. become more diverse and as organizations operate increasingly in global contexts.

Super Sessions 

Sponsored By: Planterra Foods

Tuesday, June 16 1:00 - 2:00 p.m. EST

Matt Trainum, Ed.D., Senior Consultant for Strategy, CREDO

More than Dining: Becoming a True Campus Partner in Chaotic Times.

Matt Trainum

Imagine a world where campus dining is valued not just as an effective side operation but as a powerful campus partner. In these tumultuous days, higher education leaders are looking for allies across the institution to anticipate, navigate, and accelerate change with student success at the heart. This session will move past immediate COVID response and share with you the research-based Thriving Framework for colleges, and the Lens of the President, presidential priorities based on 1000 institutional leader assessments. We will then match these with how NACUFS members contribute, highlighting ways to elevate your work, help students, better serve our campuses, and ultimately claim a rightful spot at the (non-dining) table.

Download Presentation Here.

Sponsored by: Tyson Foods

Tuesday, June 23 | 1:00 - 2:00 p.m. EST

Kathryn Fenner, Principal & Wade Hanson, Principal, Technomic

How to Win Over the Gen Z Student

Kathryn Fenner

 Wade Hanson

Generation Z visits restaurants more frequently than previous generations. This session will demonstrate what restaurant concepts and trends are winning these students over and how to apply it in your operation.

Download Presentation Here.

Thursday, June 25 | 1:00 - 2:00 p.m. EST

Branson W. Ritchie, DVM, PhD., DABVP AND DECZM, University of Georgia

Avoiding Plasticosis Through Use of Bio-Sourced Alternative Plastics

Branson Ritchie

The consumer addiction to petroleum-derived products results in the production of approximately 520 billion pounds per year of environmentally damaging plastics. Single use consumer items and packaging account for half of this production. As petroleum-based plastics degrade into increasing smaller particles, a process called micronization, they become an increasing health hazard to animals and potentially humans. The health consequences of plasticosis and our research team's advances in the development of bio-sourced, microbially digestible polymers to replace petroleum-derived plastics will be discussed.

**This presentation is copyrighted if you have questions or would like more information, please email Dr. Ritchie at Britchie@uga.edu.