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Dining Systems Analyst

Application Deadline: 10/05/2019

Organization: University of California, Riverside

Location: Riverside, CA

Salary: $55,000 - $81,800

Website: www.Click2Apply.net/cywm2n5zb549mcv3

Contact Details:

Apply Online at http://www.Click2Apply.net/cywm2n5zb549mcv3

Organization Details


UC Riverside's Housing, Dining, and Hospitality Services is currently recruiting for a new Dining Systems Analyst. As a member of the Dining Services Systems Office, this position will be responsible for the maintenance and operations of the systems utilized by Dining Services, which includes Point of Sale (POS), menu management, Blackboard Transact and Reporting, Dining's temperature monitoring system, and TouchWork modules. The Dining Systems Analyst will create and conduct training for POS and menu management database functionality and use, will maintain the accuracy of the POS and menu management database, and will be responsible for maintaining the accuracy of menus and inventory, researching menus with Dining Nutrition Educator and Dining Executive Chef, and organizing Dining systems and applications. The Dining Systems Analyst will assist in the support of the daily and monthly process of reviewing financial reports and assists in maintaining the database accuracy of invoice entry, menus, recipes, inventory and pricing. The Dining Systems Analyst will also interact with the campus ITS department on system maintenance. *** Please note the budgeted hiring range for this position is $55,000 - $81,800. ***

Education Requirements



Bachelor's degree in related area and/or equivalent experience/training.


Experience Requirements



2 - 4 years of related experience.


Experience in management of Point of Sale, food production, menu management, and other database management systems.


Experience in applying accounting principles and financial management to create financial reports, conduct analysis, and monitor expenditures.


Experience using Appetize Point of Sale, or industry equivalent point of sale system.


Experience using FoodPro, or industry equivalent menu management system.


License Requirements

Certification Requirements



Educational Condition Requirements



Key Responsibilities


% Time

Applies professional data management concepts and defined data/information management policies and procedures in completing assignments.

  • Support the POS system and menu management database for UCR Dining Services, including inputting new menu items, adjusting page layouts, creating menus, and maintain the accuracy of the databases. Create training material and standard operating procedures (SOPs) to ensure proper training for all staff that utilize the systems.


Researches, gathers and analyzes information requirements from data providers and users and documents them using formal data definition techniques and naming standards.

  • Ensure POS and menu management database tasks are performed accurately and efficiently. Work with management and team to create efficiency with page layout, Kitchen Display System (KDS), and other POS peripherals and devices. Ensure regular and on-going communication with managers throughout Dining regarding use of systems, updates, functionality, and trouble shooting. Work with Executive Chef, Culinary management team, and operational staff to ensure the menu management modules are efficiently used.


Financial reporting and analysis tasks may include, but are not limited to the following: Prepare requested reports for Dining Management on an on-going basis. These may include reports related to customer counts, financial expenditures, eating patterns and trends, and other reports as requested by management. Prepare a monthly key results indicators report for senior management, research any issues of concern and submit a final and accurate report for management review. Oversee menu item input and perform a detailed analysis for all menu item costs and retail prices. On a weekly basis, analyze menu item costs and prices and determine appropriate course of action if change is indicated. Assist with the preparation of recommendations for Directors and Senior Management on trends in the operating units regarding purchasing, production and database use and accuracy. Complete special projects or any other duties assigned by Senior Leadership.


Designs and implements capture of metadata from technical processes such as software design and database management. Assists with implementation of business processes.

  • Assist in supporting other Dining systems and application, including the maintenance and utilization of the system and assist in evaluating the feasibility of new features of all dining systems for our operations and implement if deemed appropriate.


Responsible for assisting with supervising student staff in the Dining Systems Office in such a manner as to strictly adhere to sound fiscal, ethical and accounting standards. Assist with recruiting, interviewing, and hiring team members in accordance with campus guidelines and procedures. Provide leadership, direction, motivation, and counsel to ensure tasks are performed accurately and according to University and department guidelines. Ensure staff is trained on office procedures and daily tasks. Assist in coordinating training opportunities throughout the year to promote professional development. Ensure on-going personal professional development, attend suggested and required training.


Other duties as assigned. May be required to operate a UCR vehicle.


Knowledge, Skills & Abilities



Demonstrated ability to work with others from diverse backgrounds.


Ability to represent relevant information in abstract models. Critical thinking skills and attention to detail.


Strong analytical and design skills, including the ability to abstract information requirements from real-world processes to understand information flows in computer systems.


Familiarity with important types of data models such as logical/relational models, dimensional models and document models.


Intermediate knowledge of relevant rules and regulations.


Self-motivated and works independently and as part of a team.


Knowledge relating to logical data design, data warehouse design, data integration or the management of web content or other unstructured data.


Demonstrated problem-solving skills. Able to learn effectively and meet deadlines.


Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.


Demonstrated service orientation skills.


Strong organizational skills.


Knowledge of data management systems, practices and standards.


Ability to prepare simple data models under guidance of more senior professionals.


Knowledge of University policies, procedures, and systems.


Special Requirements & Conditions

Special Condition


Must pass a background check.


Travel for conferences and bench marking with other agencies.


Other Special Requirements & Conditions

  • Overtime
  • Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours)
  • Travel
  • Travel Outside of Normal Business Hours

Level of Supervision Received



Working Environment


Other Requirements

Items Used

  • Standard Office Equipment
  • Standard Office Equipment

Physical Requirements

  • Bend : Frequently
  • Sit : Constantly
  • Squat : N/A
  • Stand : Frequently
  • Crawl : N/A
  • Walk : Frequently
  • Climb : Occasionally

Mental Requirements

  • Read/Comprehend : Constantly
  • Write : Constantly
  • Perform Calculations : Constantly
  • Communicate Orally : Constantly
  • Reason & Analyze : Constantly

Environmental Requirements

  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: Yes

Apply Here: http://www.Click2Apply.net/cywm2n5zb549mcv3


Required Qualifications

EEO Statement