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Associate Director, Catering and Event Services

Application Deadline: 09/20/2019

Organization: University of Arizona Student Unions

Location: Tucson, Arizona

Salary: DOE

Website: www.arizona.edu

Contact Details:

All interested applicants must apply online to posting number A23957

http://uacareers.com/postings/40688 (http://uacareers.com/postings/40688)

Contact Name: Judy Harrison

Contact Phone: 520-621-3546

Contact Email: harrisoj@email.arizona.edu

Organization Details

The Arizona Student Unions consist of both the Student Union Memorial Center (SUMC) and the Park Student Union, as well as Highland Market and a number of convenience stores and food stops around campus. In addition to campus dining services and catering, the Arizona Student Unions also run mall scheduling, concessions at athletic events, Fast Copy & Design, Games Room, the Gallagher Theatre, and a Post Office Contract Unit.

The Student Union Memorial Center is one of the largest student unions in the United States. The SUMC contains everything students need - restaurants, retail spaces, a bank, lounges, study/meeting rooms, a computer lab, and a movie theater. SUMC is often referred to as the "living room" of the University. With Student Engagement, dining services, retail services and more, we strive to provide a "home away from home" to balance the diverse educational, recreational, cultural and social needs of today's student.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UAIASUINAU tuition reduction for the employee and qualified amily members; state and optional retirement plans; access to UA recreation and cultural activities; and morel


Job Description
The University of Arizona's Associate Director of Catering and Event Services will create success as a dynamic culinary food service manager, growing and leading a diverse catering, event services, and business development team. With anticipated annual sales volume exceeding $4.5 million and some 10,000 events, the Associate Director reports to the Senior Director for the Student Unions, and leads all catering operations, working closely with customers and staff to manage catering events from start to finish. From small refreshment services to large, high­profile dinner events of up to 1,000 people, the Associated Director is a seasoned professional committed to excellent customer service and high culinacy standards, champions innovation and fosters strong client relationships.

Duties & Responsbilities:

Create new catering business, sales and opportunities and manage the execution of internal and external catering events and functions to maintain high University standards and exceptional customer service

- Provide and champion innovation, excellence and strategic vision

- Manage and monitor performance of 8 full-time catering staff, supervisors, and banquet captains, and 10+ student leads and 60+ student employees

- Manage and monitor performance of 5 full-time event planning staff and several student employees

- Ensure successful operations of catering functions and special events, including managing labor costs, food cost and control, transportation, setup, customer interaction, operations and event breakdown.

- Hire, train and oversee the scheduling of catering and event services staff and is actively involved in the development and training for sales, service techniques, menu presentation, food safety, sanitation, and general policies and procedures

- Assist in menu development and costing, with clients and the Executive Chef and culinary team

- Develop and implement a comprehensive training program, catering service standards, and standards of operation

- Prepare and manage the annual budget, making logical, strategic and prudent business decisions that drive growth and enhance customer experiences

- Responsible for the coaching, counseling and potential discipline of all supervised staff

- Manage the budget financials of catering activities through effective food, labor, inventory and supply controls

- Professionally engage outside organizations, high profile clients and University departments, staff, faculty and executives

- Responsible for VIP events and acts as a liaison with clients for special events

- Attend meetings, classes, conferences and workshops related to departmental activities. Convey pertinent information to supervisors and staff

- Manage the alcohol permitting process

- Develop and grow conference services

- Maintain a flexible work schedule in order to coordinate and attend high profile evening and weekend events and functions

- Perform related duties assigned or required to meet unit and University goals and objectives

Required Qualifications

Minimum Qualifications:

- Bachelor's degree in Hospitality or Culinary or other related field, or ten years of experience in the hospitality industry, including culinary, catering sales and/or catering operations

- Strong BOH and FOH operational experience and working with commercial kitchen equipment

- Higher education experience leading a catering team and driving sales growth

- Strong leadership skills and proven ability to cultivate and maintain effective relationships with multiple campus partners

- Exceptional interpersonal and strategic and critical thinking skills, professional image and excellent customer service and communication skills

- Excellent knowledge of food trends with a driven focus on quality, production, presentation, sanitation, and food cost

- Willingness and availability to work a flexible schedule including weekends and evenings

- Obtain or hold a current Pima County Health Department Food Sanitation Certificate or "ServSafe" Certification within 6-months of hire date

- Familiar with Microsoft Office Suite and event management software

- Must have a valid driver's license at time of employment and ability to drive according to the University Fleet Safety Policy.

Preferred Qualifications:

- Working knowledge of Kronos, FoodPro, Caterease, and/or Sequoia

- Experience working with AZ State liquor laws

EEO Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.